faq

  • 1
    Q
    1. How long will we get a reply after we send you an inquiry?
    A
    We will reply you within 12 hours after receiving the inquiry on the working day.
  • 2
    Q
    2. Are you a direct manufacturer or a trading company?
    A
    We are a factory plus a foreign trade company. We have our own international trade department and we can export it ourselves.
  • 3
    Q
    3. What products can you offer?
    A
    We mainly produce green tea.
  • 4
    Q
    4. What is the production capacity of your company?
    A
    We export more than 7,000 tons a year, of which more than 1,400 tons are exported to EU countries.
  • 5
    Q
    5. How many employees are there in your company, and how many technicians are there?
    A
    The company has more than 100 employees, including more than 20 professional and technical personnel.
  • 6
    Q
    6. How does your company guarantee product quality?
    A
    First of all, we will first match the tea according to the requirements of the customers, in strict accordance with the quality of large samples and spelling samples.
  • 7
    Q
    7.What is the payment method?
    A
    When you quote, we will confirm with you the trading method, FOB, CIF, CNF or other methods. In mass production, we usually pay 30% advance payment first, and then pay the balance 60 days after the bill of lading. Most of the payment methods are T/T.
  • 8
    Q
    8.How is the goods delivered to the customer?
    A
    Usually we ship by sea, because we are in Ningbo, we are only 35 kilometers away from Ningbo Port, and the sea export is very convenient. Of course, if the customer's goods are urgent, we can also air, Ningbo Airport and Shanghai International Airport are very close to us.
  • 9
    Q
    9.Where are your goods mainly exported?
    A
    Our products are mainly exported to more than ten countries including Morocco, Afghanistan, Pakistan, the Netherlands, Belgium, France and Italy.